Return to Help Index
Pricing and Billing | |
Do I have to pay sales tax? | |
You only have to pay sales tax if you are located in the same state as one of our warehouses or our office. If you are tax exempt you may submit an exemption certificate at or before the time of sale. Once sales taxes have been charged we can NOT refund them. We won't have you money any longer. You'd need to talk to the governor to try to get it back. |
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I have a question on my charges. | |
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. | |
I need a copy of my receipt/invoice. | |
Click the "My Account / Order Status" link at the top right hand side of our site to print invoices. | |
When will my credit appear on my account? | |
Credits usually take 7-10 business days from the time we receive your item(s). | |
When will my credit card be charged? | |
Your credit card will be charged within 24 hours prior to shipment of your item(s). |