Please review the Terms & Conditions page
which governs the terms of sale. Specifically the following sections:
4. Customers may cancel any orders before shipment has been made. Cancellation requests after we
have shipped and before customer has received product(s) will be charged
freight. The customer must then return the product freight pre-paid with the
original packaging unopened to receive a full refund on the goods minus freight.
Insuring goods is the customer's responsibility. Request for exchange or credit of
non-defective goods after receipt will be charged a restocking fee of 20%
minimum within the first 30 days. We do not give refunds. If market
prices have dropped then the restocking fee will be higher.
returns under warranty will either be repaired, replaced, or returned to the
manufacturer and should not be returned to CD Solutions. Please allow approximately 2 to 5 weeks depending on the
manufacturer. We recommend that non-OEM parts be returned directly to the
manufacturer as this will speed up processing.
6.There are no refunds. Exchanges, and credit are
allowed only for defective items within 30 days of invoice. If defective within
the 30 day period, they will be replaced with the same item. All items must be
in re-salable condition with its original packaging, documentation and
accessories included. A restocking fee of of 20% is applicable for all returns
and exchanges within 30 days for non-defect items. Unexpected price drops on
return items will result in a higher restocking fee. All sales are final after
30 days. Any refund for purchase by check will be delayed until the check
If you still wish to return an item please contact us with as much information as possible so that we can determine the best way to handle your return. You may email us at firstname.lastname@example.org or by phone at 800-860-2376