Sales and Return Policy

1. Delivery dates are approximate subject to normal variations customary in the industry and unforeseen delays. Seller shall not be liable to Customer for any delay which is directly or indirectly the result of any cause beyond Seller's reasonable control, including without limitation, fire, flood, accident, civil unrest, acts of God, war, governmental interference, labor difficulties, disruption in materials or supplies, actions or omissions of suppliers or vendors, or transportation delays.

2. Full risk of loss and title passes to the Customer upon delivery of the merchandise to a carrier at the F.O.B. point. Claims for loss or damage in shipment must be made directly to the carrier. Upon Customer's default in payment, seller may at its option repossess the merchandise.

3. In no event shall Seller be liable for coincidental or consequential damages. Customer agrees that no other remedy (including but not limited to incidental or consequential loss) shall be available to him.

4. Customers may cancel any orders before shipment has been made. Cancellation requests after we have shipped and before customer has received product(s) will be charged freight. The customer must then return the product freight pre-paid with the original packaging unopened to receive a full refund on the goods minus freight. Insuring goods is the customer's responsibility. Request for exchange or credit of non-defective goods after receipt will be charged a restocking fee of  20% minimum within the first 30 days. We do not give refunds. If market prices have dropped then the restocking fee will be higher.

5. All  returns under warranty will will either be repaired, replaced, or returned to the manufacturer. Please allow approximately 2 to 5 weeks depending on the manufacturer. We recommend that non-OEM parts be returned directly to the manufacturer as this will speed up processing.

6. There are no refunds. Exchanges, and credit are allowed only for defective items within 30 days of invoice.  If defective within the 30 day period, they will be replaced with the same item. All items must be in re-salable condition with its original packaging, documentation and accessories included. A restocking fee of of 20% is applicable for all returns and exchanges within 30 days for non-defect items. Unexpected price drops on return items will result in a higher restocking fee. All sales are final after 30 days. Any refund for purchase by check will be delayed until the check clears.

7. All returned checks will be assessed a $25 fee. All late accounts will be charged 2% per month. Customer agrees to pay all costs including attorney's and collection fees for delinquent accounts. Any dispute or legal action from any transactions with CD Solutions will be processed within the jurisdiction of the Miami County Court System in the State of Ohio.

8. All claims regarding shortage, or damage of items must be made within 5 days of receipt of merchandise. . All discrepancies must be reported within 5 days of receipt of merchandise.

9. Shipping & service charges are non-refundable and the customer must pay for all return shipments.

10. Insuring return items during transit is the responsibility of the customer. Damage of return items to us is the responsibility of the customer. We do not recommend shipping through regular U.S. Mail. We do recommend shipping via UPS or Fed Ex with the appropriate insurance added.

11. When making a warranty claim, you need an RMA Number (Return Merchandise Authorization) along with a copy of your original invoice.

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